FAQs for Parents


Press the “Contact Santa” button or click here, fill out the questionnaire, and then “Send to Santa” at the end of the questionnaire.

There is no charge for the St. Nicholas Tele-Santa Christmas video call.

Yes, we are grateful for all donations which support this Tele-Santa ministry for young children.

Yes, just answer the question at the end of the contact Santa form and we will be in touch with you.

You must be 18 years of age in order to schedule an appointment with Santa. If you are under 18, please ask your parent or guardian to schedule an appointment for you.

You should have a smartphone, tablet, or computer. You will receive an email or text message on the day and time of your call. Please respond immediately to this email or text letting Santa know if that day and time will work for you and your children. You’ll need a phone or computer with internet connection.

The appointment booking calendar is set for the Eastern Time Zone. Please keep that in mind when booking your time.

The video call can be up to approximately 10 minutes long.

No problem, just be sure to list each child’s name and details when booking your appointment.